Membership Relations Manager
Job Description
As Member Relations Manager you will a visual point of contact for all guests, providing program of well organised events and new member's evenings.
As Member Relations Manager you will be responsible for delivering consistent premium service to our members.
For Statistical and financial performance levels you will monitor the guest experience through take up and feedback. Your role will also encompass the member support team, ensuring premium front desk standards at all times.
Along side your operational functions a key task will be the monitoring of low usage guests and the proactive solving of problems that may result in a guest leaving.
This job is all about keep our members happy, so if you have experience in managing a customer service team, are able to analysis data and can create exciting events that extend our range of services this could be you.
